|Years in operation||14|
|Shortest deadline||4 hours|
WHAT IS DOMYESSAY
In this review, I`m going to discuss one of the new services which have recently appeared in the academic writing market - domyessay.com. Why is it new? I have not found many domyessay reviews on the web, and the ones I did find were brief and didn`t include all the necessary information about the company to form the final opinion.
I decided to create my own review based on the personal experience of contacting the service: here, I will describe all details, including the pricing, quality, communication with customer support and guarantees, as well as my personal opinion and recommendations.
MY EXPERIENCE USING DOMYESSAY
In those domyessay.com reviews, I found online customers stated that the quality of the papers was terrible, so this was my first task to check. I placed an order for a book report (three pages and two days of time). I didn`t indicate which book and let the writer choose what was more suitable for the college level.
When I received the final paper (it was on time), I was really surprised to see a book that is usually assigned in high school. But that was not the main problem. The quality of the paper was really poor: it was badly structured with no logical connections between paragraphs, grammatical, and stylistic mistakes.
If I handed it over to the professor, I would receive E with no doubt. My domyessay review is no exception: the quality is terrible and should be sent for revision at once.
PRICING AND DEADLINES
When it comes to pricing, I always compare it with the costs of five-seven other companies to understand whether it is too expensive or quite fair. The company`s prices are average: $10 for a high-school essay with a deadline of two weeks.
On the website, you can also find a convenient online calculator to have an idea about how much your paper will cost before placing an order. However, I didn`t find any discounts usually given for the first order or the loyalty program.
There are some extra services you can add, thus increasing the price:
- Writer`s samples for $5 (I don`t understand why I should pay for this information as it should come for free in the writer`s profile);
- Copy of sources for $15;
- Progressive delivery with 10% to the total price: it allows to pay part by part;
- Smart paper with 20% to the total price (the writer explains the paper). This point is useful if you order a big scope of work like a dissertation, but in all other cases, it is not necessary.
Compared to other services, the company gives detailed information on its guarantees:
- Moneyback (depending on the reason);
- Revision (7 days after the order has been approved);
- Plagiarism-free guarantee (no report is provided though);
- Confidentiality and authenticity;
- General terms and conditions.
The company is owned by One Freelance Limited that is located in the United Kingdom, and to my big surprise, it doesn`t work with a number of countries, including Iran, Syria, North Korea (obviously), Sudan, and Australia.
The overall domyessay rating is really low based on those domyessay.com reviews I could find. There are zero reviews at TrustPilot and just one review at SiteJabber (a negative one).
On the website, you can find some testimonials (all positive), but in my opinion, they are all fake. I couldn`t add my own feedback, and communication with customer support didn`t help me resolve this issue. My own domyessay.com rating is 3,5, and I think it`s only fair.
On the page with contacts, you can see different ways of reaching customer support: phone numbers (toll-free for the US and Canada), email, and live chat. I used all of them, trying to have my paper revised and place my feedback on the website but with no luck.
I finally made them revise my paper, but I spent one day trying to prove that I was right. Nobody answered my phone calls, not mentioning emails I sent them every two hours. The live chat didn`t work for me either.
I was really disappointed with such a level of service: other companies provide 24/7 support and friendly representatives, while this company doesn`t seem to care much about its customers. Maybe that is the reason for all negative reviews.
Summing up my domyessay.com review, I can state that:
- The website is well-structured and has great design;
- All guarantees are clearly indicated;
- Pricing is average, but extra services cost too high;
- Customer support level is bad, and the company needs to work on this a lot;
- The quality of the papers is poor and needs revision;
- There are almost no reviews on the web.
With such a low rating and problems, I cannot recommend this company until it fixes all the issues so that customers could trust it.
|Is domyessay scam?||No, they delivered my paper on time.|
|Is domyessay reliable?||No, the quality of the paper was poor.|
|Is domyessay safe?||Yes, it has safety and privacy policies.|
|Does domyessay work?||It does work, but the quality of service is extremely low.|