Kibin Review

Service with a tarnished reputation
2.0/5
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Kibin main page
Kibin main page

Service features

Owner Travis Biziorek
Years in operation 11
Price from $14
Shortest deadline 12 hours
Refund Policy Yes
Revision Policy Yes

WHAT IS KIBIN

Proofreading is the most boring part of the writing process, and I'm sure some students even skip this step (honestly, I was one of them). However, when it came to serious assignments, I had to re-read my essays over and over again to make them sound perfect. Therefore, one day I decided to look for professional editing help and came across Kibin.

It is a multifunctional platform where students can count on a free paper grader, Kibin essay database, and thesis builder in addition to the editing service. They also have a blog full of articles with paper writing tips for students.

Overall, the website looked good but seemed quite empty. For example, they provided short information about the company instead of benefits on the home page. By the way, I had no idea who these people were because I didn't find them in the section "Meet the Editors."

Kibin writers

So I kept wondering, "Is Kibin.com safe for me?" and exploring the website. I also went to the "About Us" section and googled its founders and managers, which made me doubt this service. Some of them had the same photos on social media and weren’t active there. But the strangest thing was that I couldn't find the profiles of some people!

Kibin information
Pros
Huge essay database;
Thesis builder.
Cons
Poor editing service;
No revision policy;
Low support team.

MY EXPERIENCE USING KIBIN

Considering the strange situation with its staff, the next question of concern was, "Is Kibin fraud?" It was difficult to trust them, but I wanted to discover what to expect from these guys. By the way, they promised 24/7 editing service because their "team members were located worldwide," but in reality, there were only 14 editors!

I didn't want to risk it, so I provided the first version of my old essay because I knew its weaknesses and could assess their professionalism. I set a 24-hour deadline and was assigned an expert within 2 hours. It didn't take him long to edit my essay, so I got it in 5 hours, but its quality was far from the perfect one. He just corrected a few punctuation mistakes and added some synonyms. I had paid $53 for that! It was really disappointing as some sentences and paragraphs should be rephrased, but the editor hadn't done it.

PRICING AND DEADLINES

They don't provide pricing policy information, so you need to upload your paper or indicate the word number in the order form to discover the cost for editing service. They also ask if English is your first or second language, but I don't know what it affects, because the prices are the same.

I took a screenshot to give you an idea of ​​their pricing policy, and you can also check out what deadlines they offer.

Kibin pricing

If you want to use their essay database, you have to purchase a subscription that costs $14. However, they provide the ability to upload 10 unique papers in exchange for free access to it.

GUARANTEES

Is Kibin.com safe? Well, I have some doubts about this. According to their refund policy, it's impossible to get money back for subscription and plagiarized paper. If you forget to cancel your subscription and the money is automatically withdrawn, you won't get it back, be careful.

As for plagiarism cases, I contacted the support team and found out that they didn’t edit plagiarized essays, and the client wouldn't be able to request a refund.

Kibin refund

I was also interested in where they got so many essay samples for their database and decided to read the Terms of Service thoroughly. It turned out that when a student used their Paper Grader, he/she gave them the right to publish a paper in 90 days! Why don't customers complain about this in their Kibin reviews?

Kibin content sharing policy

ONLINE REPUTATION

If you turn to Trustpilot, you will find many 5-star Kibin.com reviews. However, I don't understand why students speak well of their editors because my paper didn't change a lot after their help and still required good proofreading and editing.

So then I decided to check out the Kibin.com rating on SiteJabber, but I didn’t find anything! The company doesn't have a profile on this platform, don't you find it strange?

Kibin review on SiteJabber

CUSTOMER SUPPORT

I found several Kibin reviews that praised the support team for its friendliness and detailed responses, and I completely agreed with them. I talked to Nikki, and she was very nice and answered my questions in detail at any time. Nevertheless, the responses weren't quick, and I had to wait from 30 minutes to an hour.

CONCLUSION

Unfortunately, summarizing my Kibin review, I cannot recommend this editing service. Maybe my editor was too lazy to improve my paper quality, so I spent $53 on nothing.

FAQ

Is Kibin scam? No, it's a working company, and they really provide fast editing service to students.
Is Kibin legit? I doubt it. The service has a strange refund policy that makes it impossible to get money back, and there are no free revisions.
Is Kibin reliable? Considering the provided paper, no, it's not a reliable service. My essay still required good improvements.
Is Kibin safe? Absolutely not! If you use their Paper Grader, you give them the right to publish your documents, and it's not indicated on the page.